AIRA (“we,” “our,” or “us”) is committed to protecting your privacy. At AIRA, we prioritize the security of your personal data and are dedicated to ensuring that your information is handled with the highest standards of safety and transparency.

This Privacy Policy applies to our website, mobile apps, Smart TV applications, and all associated streaming services (collectively, our “Service”). By accessing or using AIRA, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy and our Terms of Service.

1. Introduction

At AIRA, we are dedicated to safeguarding your privacy and ensuring your personal data is handled securely. This Privacy Policy outlines how we collect, use, and protect your information when you stream movies, series, and video content across the AIRA platform. By using our services, you accept and agree to the terms described herein.

2. Information We Collect

We collect the following types of information to provide you with seamless streaming experiences:

- Personal Information: Details provided during account creation and subscriptions, including your full name, email address, phone number, and encrypted billing details.

- Usage & Streaming Data: Information about your interaction with AIRA, such as your IP address, browser type, device details (Smart TVs, mobile phones, streaming sticks), watch history, search queries, and content playback duration.

- Cookies and Tracking Technologies: We use cookies to remember your login session, save player preferences (like subtitles/audio language), and analyze traffic to optimize stream speeds.

3. How We Use Your Information

We use the collected information for the following purposes:

- Provide Streaming Services: To stream high-definition and 4K video content, manage active user accounts, and provide personalized movie recommendations.

- Process Transactions: To manage subscription memberships, process renewals, and provide invoices securely.

- Improve User Experience: To analyze performance, eliminate buffering, and refine UI navigation across devices.

- Communications: To send service updates, new movie release alerts, and billing notifications (marketing alerts can be opted out at any time).

- Platform Security: To detect unauthorized account sharing, prevent piracy/screen scraping, and protect against fraudulent activities.

4. Data Sharing and Disclosure

We respect your privacy and never sell or rent your personal data. Data is only shared under strict circumstances:

- Service Providers: Trusted third-party partners (such as PCI-DSS payment gateways, cloud hosting, and Content Delivery Networks) who assist in delivering streaming services under strict confidentiality agreements.

- Legal Requirements: When mandated by law, court order, or governmental authorities to comply with applicable legal obligations.

- Business Transfers: If AIRA undergoes a reorganization, merger, or acquisition, your information may be transferred under the same privacy commitments.

5. Your Rights

You have full control over your personal information:

- Access and Correction: You can access and update your account details directly via your Account Settings.

- Deletion: You can request complete deletion of your account and viewing history at any time.

- Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

- Opting Out of Marketing: You can easily unsubscribe from promotional emails and SMS alerts through your account settings or email links.

6. Data Security

We enforce industry-standard security protocols including end-to-end SSL/TLS encryption, secure cloud infrastructure, firewalls, and regular vulnerability audits. While no digital system is completely immune, we maintain rigorous technical and administrative safeguards to protect your personal data against unauthorized access.

7. Children’s Privacy

AIRA is intended for general audiences aged 13 and older (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children under 13 without parental consent. If we discover that personal information of a child has been collected without verifiable consent, we will promptly delete it from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect new features, content categories, or regulatory requirements. Any material changes will be notified through our website, app notification, or registered email. Continued use of AIRA after updates constitutes acceptance of the modified policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, our privacy team is available to assist you:

- Email: [email protected]

We aim to resolve all queries and privacy requests promptly within 24 to 48 hours.

10. Data Deletion Request

If you wish to permanently delete your AIRA account and associated viewing data, please send an email from your registered address to [email protected] with the subject line “Data Deletion Request”. Our security team will verify your identity and process your deletion within 30 days.

 

Thank you for choosing AIRA. Your privacy and trust are our highest priorities.